Surface pro headphone jack not working. Restart Audio Services Nov 26, 2020 · Plugging in earphones to my Surface stopped working overnight. Unplug, plug in, unplug, plug in - nothing. From the list of headphones, right click on your headphone device name Select Enable Click Set as Default Click Apply Once you follow all these steps, plug in your headphones again and check if they’re working. I'm trying to use the headphone jack as an audio input using an analog audio output from a Fender amplifier. 5mm headphone jack adapter. Make sure the external speakers are plugged in and turned on, and check and adjust your headphone volume controls. They stay plugged into the jack. Enable speakers; Now, headphones will Oct 12, 2022 · Despite having a chassis very similar to its predecessor, Microsoft’s Surface Pro 9 no longer features a built-in 3. Keep us posted with the outcome. I plug in my headphones, sound still comes out of speakers and my headphones go undetected. That must be extremely inconvenient, and I'd love to work with you to get this issue resolved. Click Apply then OK Jan 20, 2022 · Let us work together to sort this out. Under the “Playback” tab of the “Sound” control, the headphones or the internal speakers are listed as the default device (with a green check mark) depending on whether the headphones are plugged in or not. o Test the headphones on another device to confirm they are functioning. 2. Try to use the 3. Please check the Surface Pro 4 features in this article . However, no volume will come through, regardless if you increase the volume or not Unplug headphones again May 10, 2023 · Follow this guide to replace the headphone jack on a Microsoft Surface Pro 4. If you have additional questions, please let me know by replying to this thread. It doesn't even sense them, my computer just tells me nothing's plugged in despite something being plugged in. Verify that all Windows Updates are installed. The ear-cups are capable of 90 degree rotation to adapt to a variety of headshapes. However the, microphone does not function. 1. 5. The audio works just fine, connecting and disconnecting as you would expect. I would, however, like to still use my 3. Run the audio troubleshooter. May I know the make and model of the headphones you have tried to connect? What version of Windows you are currently running? Plug in your headphones into the headphone jack (USB C headphones do not seem to have the same issue). Windows version 10. I've used several sets of headphones and all have some issue. Jan 18, 2016 · Just today I updated my Surface with the latest software, but for some reason the headphone jack does not work at all. I recently got a refurbished Surface Pro 4, and the headphone jack doesn't work at all. I've also noticed the Sound panel in Control Panel that my headphone jack isn't plu Jul 6, 2020 · Connect via the 3. Sound only comes out of speakers. Sound comes out headphones. Edit: I opened the device manager, found my headphones under audio inputs and outputs then uninstalled. Here's the steps you can try. but i want to use the docking station´s jack, it´s just cleaner on my desk and i don´t have to disconnect the cable everytime i take the surface out of the Desktop environment (with 2 monitors). 4. I have already tried everything in the Microsoft troubleshooting link you posted with no success. Also, make sure the mic isn't muted or that team members haven't muted you. Am not sure if it is because of the 8. First, try to check your headphones using other device for us to check if the issue is with the computer or the headphone itself. Sound still comes out from my laptop's speaker. 5mm Audio Adapter lets you connect 3. I have tried blowing in the headphone jack in case there is dust but that hasn't fixed anything. 5mm got phased out of most phones coincided with waterproofing on flagships becoming commonplace. Jul 24, 2024 · This way, you will be able to notice if the audio jack stops working, and it will help fix things if the headphone jack is not working in Windows 11 on Dell. 9. Sep 17, 2024 · If you're using a headphone jack on your speakers, for example, use the one on your computer instead, or try USB or Bluetooth headphones to help isolate the problem. I don’t hear any audio or music only plays in one ear. If it plays audio, it may be a Bluetooth issue. I tried both the ports, none worked. Check for this and clean the jack using a cotton swab damped with some rubbing alcohol to get the lint and dust out, or use a can of compressed air if you have one close by. Use the 3. Be sure to apply adequate heat and be extremely careful while slicing through the adhesive. " Aug 17, 2024 · I noticed that the headphone jack on your Surface Pro 7 is not outputting audio correctly, and you have tried resetting the device. I am using a MS surface pro (first gen) and my 3. msi file that matches your current OS Build and click Next. Oct 24, 2023 · If your mic isn't working on Xbox, there could be a software glitch or physical damage to the microphone. Aug 26, 2024 · Sometimes a damaged headphone cable or Bluetooth connectivity issues result in a headphone jack not working. Look at Audio Accessory Connections. Surprise! Same problem on the second surface, after searching a little bit, i found that removing the audio device in device manager and rebooting solved the trouble! Jul 21, 2014 · Thank you very much for taking the time to contribute to the Surface Community, I appreciate it! I am sorry to hear that sound will only come out of speakers and not headphones on your Surface Pro. Is this a common problem for Surface Pros? Feb 12, 2014 · Same problem here on surface pro 2. If not, try to do a right-click on a blank area then select Show Disabled devices and Show Disconnected devices. 5 mm audio jack. To fix a mic that's not working on Xbox, try disconnecting and reconnecting the Xbox mic. Noise-canceling headphones, such as the Bose QuietComfort 35 wireless headphones II and the Microsoft Surface Headphones, sometimes find it hard to sync audio and video. Jun 11, 2021 · This affects built-in speakers and microphone, headphones in the headphone jack, headphones in the USB slot, docking station headphone jack - everything. Jul 20, 2020 · Once you have your microphone/headphone connected through the 3. 5mm headset jack or through Bluetooth, make sure the headphone or microphone is selected for Recording device. Feb 4, 2019 · I have a ,pair of surface headphones that connect to my fully updated windows 10 Pro Lenovo P50. If I plug the Oct 9, 2024 · If your 3. 7. Some Windows 11 users got their headphones working by disabling it as a recording device. Select your microphone or headphone then click Set default. 5mm headphone jack. Select it to set your headphone jack as the default audio device. Check sound settings. 5mm ports and USB-A ports on the Surface Pro 9, so in order to try to use your Steel Series arctis 7 with the Surface Pro 9, So you talk about using an "extender" in the article. 5mm headphone jack is not detected after upgrading to Windows 11, try the following steps: 1. Now it has happened again and I can't fix it. When I plug in the speakers, the sound just keeps coming out of the surface pro and does not come out of the external speakers. The headphone shows up in audio device settings as Surface Headphone handsfree but as disconnected (dropdown menu greyed out). 5mm headphone jack located on the left side of the device under the volume rocker. And i've tried to connect two cables (one from Huawei and one from China`s noname) to my ASUS Zenbook Pro on Jul 18, 2018 · The Surface Pro 4 has a 3. Thanks for reaching Microsoft Community. We're here to help and let's work on this together. my best guess is that its a hardware problem but i don't understand Dec 14, 2015 · Here is how it should work: Plug headphones into Surface. My laptop wears a heavy-duty protective cover. … Mar 12, 2024 · Hi, So I've been using a wired headphone on my Microsoft Surface Pro 9 to listen, the device doesn't support a 3. Set your audio device as the default device. Problem: When headphones are connected to the headphone jack, the internal speakers continue to play. Mar 1, 2019 · In my Surface Pro 4, any headphones work to send audio from the computer to the headphones, but the computer isn't receiving audio from the microphone in my headphones. Jul 22, 2017 · Then, one day I put the Surface in the dock and the audio headphones don't work. If I wiggle the jack in the receptor in the Surface Pro, I can occasionally get a static sound. Try These Basic Solves First. I looked in "playback devices" in the sound controls and the error message that pops up is that "there is no device to play. I have tried restarting, checking sound settings etc, and have no luck. Jun 30, 2020 · So my only suggestion really is if you have a USB A headset, maybe try that (with an adapter) and see if it works any better. Feb 2, 2019 · Can you try to unpaired (Bluetooth) all of your devices that is connected to the Surface Headphone then paired one device at a time and make sure that only one devices that is connected to Surface Headphone. The headphones will have a separate volume level, so it should no longer be muted. Some headphone models won’t work in Windows 11 if they’re used as a recording device. If it does the same using a different device means that the headphone is faulty. With your query, yes, you can still use headphones or wired earbuds with the Surface Pro 9 by using a USB-C to 3. Can "test it" where I see the volume bars indicate sound -- just nothing comes out. Apr 30, 2013 · One day the surface woulnd't detect the external speakers (from the headphone jack). Tried troubleshooter to no avail. Mar 3, 2016 · Microsoft Surface Pro 4 . The new Surface Pro 9 design adopts the same port layout as the Surface Pro X which also has no 3. If it does the same using a different device means that the headphone is faulty . Once I repaired my headphones they started working. This adapter works with any Surface that has a USB-C port. 0. Conclusion. Turn off audio enhancements. Please help me with resolving the issue. 5mm headphones. Update audio/sound driver: Right click the Start button Click on Control Panel Go to Hardware and Sounds Click on Sounds Jun 11, 2022 · Close the Windows Services window, play an audio or video file, and check if your headphones now work correctly. . Try to fix specific audio problems. 5mm audio jack Port but it does have a type-c port which I use an adapter to plug in my headphone, everything was find, no problem at all, I plug out the headphone connected with the adapter every time I close the device, until one day I plugged in the headphone and its not playing Nov 10, 2022 · - Running the Surface Diagnostic Toolkit - Running the System File Checker (sfc) - Manually installing the drivers from Microsoft. When I go to Sound Settings in Windows 10, it does not recognize the plugged-in audio line as an input. dmehling New Member. Reset your headphones to the factory settings. Aug 5, 2023 · I am aware that when you insert headphones into the headphone jack on your Surface device, the left ear does not play any audio. My Aug 8, 2018 · I've had a Microsoft Surface Book for about 5 Months and all of a sudden my headphones stopped working; meaning no sound whatsoever through my headphones while plugged in. I've been having the exact same problem. On the Sound Control Panel, see if the headphones shows up under Playback tab. If still the headphones does not show up or does not work, try to open Control Panel > Hardware and Sound > Sound. 5-mm cable to the host device and try to play audio to determine if it is a Bluetooth issue or not. Device says "working fine". Run the Audio Troubleshooter: o Go to Settings > System > Sound. All headphones work fine on other devices. Try the following steps—depending on the specific problem you're having. Please choose the . I've yet to find a solution. 5mm jack at the top left does not result in any sound from the phones and the internal speakers do not shut off. Aug 24, 2022 · Headphone Jack Not Working on Windows 11 Laptop FIX [Tutorial]Having trouble getting your headphones to work with your Windows 11 PC, laptop, or tablet? This Oct 6, 2024 · Hello Kaden, Welcome to Microsoft Community. Check your speaker output. Ensure that nothing is blocking your speaker and microphone ports on the Surface, such as screen protectors or decals. Sep 14, 2021 · The speakers work just fine connected to the jack on the surface. Or if you have a wired headset that uses a 1/4" headphone jack, you could get a USB C headphone adapter since the Pro X doesn't have a headphone jack. The first step is to ensure that the headphone jack is fully inserted in the laptop. 6. Just plug them into the USB-C port on your Surface Duo to get started. Dec 1, 2021 · Step 5: Right-click on the headphone jack that isn't working and select Enable. If it works using a different device proceed with the steps below. Make sure your headphones aren't muted and that you've set the correct output device. Thread starter dmehling; Start date Mar 3, 2016; D. Jul 12, 2020 · Recently my laptop has stopped outputting sound through it's built in 3. There is a significant chance that you may break the unreinforced and fragile display panel during this procedure. Use the Surface app to check for updates. Thanks, Don E. Oct 5, 2023 · 1. Headphone jack not working Headphone jack not working. Here are all the ports, buttons, and slots available on Surface Pro 9 and Pro 9 5G. If it doesn't play, the Surface Headphones need to be replaced. Surface Pro 8 Ports, Buttons, and Slots Related Questions Jul 5, 2019 · So I tried several things that didn't work. 5 headphone jack isn't responding for the past few months. EDIT: i disabled all sound devices then used the auto troubleshoot and it fixed itself. This can prevent sound from traveling from the device to your headphones. 5 mm when my headphones run low on their battery. The Manage Sound Devices window in the settings app shows that there are no output or input devices. Plug the headphones back in and see if they work. It’s not present on either the Intel or Arm hardware. Success! Mar 6, 2022 · Respected sir, I own a surface laptop 3, the first three months I bought it, the sound through the headphone jack was working just fine, however, after the first three months, the sound output on the left side stopped working. Duh. Then it finally dawned on me. Oct 7, 2021 · All Surface Pro 8 models come with a standard 3. After reading all of what you've posted here, I'm sure you've noticed that there are no 3. Step 6: The set as default button will now be available. 5mm audio cable. 5mm audio accessories, like earbuds or headphones, to your Surface using the USB-C port. Of note, for some reason under properties it has "jack information" when clearly this device has no headphone jacks. Oct 15, 2022 · Unfortunately, all Surface Pro 9 models don’t have a headphone jack. 3. If you're used to using a speaker system, unplug it and attach headphones directly to the audio out port to confirm the speakers aren't causing the sound issue. Check your cables, plugs, jacks, volume, speaker, and headphone connections. My XM4's work fine with my phone but as of a few weeks ago they stopped working with my Surface Pro 9. Mar 6, 2019 · Hello! I want to listen music from my notebook over usbc-3. 5mm cable that came with the headphones, connect the headphones to the host device. When I have my headphones plugged in, the sound just comes out of the speakers. doesn't matter what headphones i plug in the Audio devices control panel says there't nothing plugged in. I removed the cover from the tablet portion of my laptop and reinserted the headphone jack. Sep 19, 2024 · If your headphones aren't working in Windows 10, check the audio jack and make sure there's a clean connection. Thank You. If the headphone works using a different device proceed with the steps below. Follow these steps below: Open Control Panel > Hardware and Sound > Sound. Jan 10, 2023 · I recently purchased Microsoft Surface Pro 9 (Intel i5/256/16). Applies To Surface Surface Duo Surface Duo 2 Use the USB-C Earbuds with your Surface Duo for phone calls, music, videos, and games. Get Rid of Obstructions. First, try to connec the headphone using a different computer or device for us to check if the issue is with the computer or the headphone itself. Surface model: Surface Laptop Studio Model Apr 30, 2013 · SOLUTION : Had this probleme with a Surface Pro 1, after reading this post here I was sure that the audio port was dead so I made an image to dump it on another Surface Pro 1. Check Physical Connections: o Ensure the headphones are securely plugged into the jack. Here is how it works: Plug headphones into surface; sound comes out surface speakers; right-click on the speaker icon and select play-back devices; disable surface speakers; sound comes out headphones; in playback devices dialog box, right-click to show The Surface USB-C to 3. This adapter can be purchased separately from Microsoft or from third-party retailers. Isn't waterproofing a phone without a headphone jack much more feasible and cost effective than waterproofing a phone with a headphone jack? Seems like around the time the 3. 5 mm headset jack. This is normally not a huge deal, as I can just use its bluetooth to connect to my headphones instead. No headphones/other speakers are detected, I've tried four different sets. Since the surface has both type C ports, I had my OnePlus Type-C Bullets Earphones connect in one of those ports. Sep 20, 2017 · Plugging headphones into the 3. 5mm headphone connector. Thank you! Here's some system information: Device name: XXXXX. Jul 25, 2020 · Headphone jack not working? I have an issue where the first time I plug in headphones, it works, but once I take them out I need to restart my entire computer to use them again. Internal laptop audio works fine. Go to Recording tab. The only "workaround" I've found is to Plug in headphones; Go to the playback devices control panel; Disable "speakers" Wait about two minutes. Apr 22, 2022 · Let us work together to sort this out. May 30, 2020 · Hi, thanks for your reply, I have tried the steps and yes with a pair of headphones connected via the jack 'headphones' now appears as the default device, on listening to the radio online via Chrome sound still comes through the speakers and not the headphones, if I go to manage sound devices then test and play the test sound this then plays through the headphones alone BUT the radio audio Feb 24, 2020 · Dust, lint and dirt may block the connection between the jack and the headphones. Remove Headphones As Recording Device. To troubleshoot this audio issue, we need to investigate it separately at both driver and hardware levels. None of those options solved the problem. This article took you through three concise fixes for headphone jack not working on Aug 13, 2020 · Hello, I've tried to plug a 3,5 mm earphone to my laptop's headphone jack, but nothing happens. Serial number: XXXXX. I've tried to reconnect, hear from my earphone, but still not working. Mar 3 Download the driver and firmware for Surface, choose Surface Pro 4 and click download on the next page. The headphone jack worked fine on day 1, but stopped working a day or so later. Mar 22, 2013 · Hello, I have a Surface Pro 5 (1796 i5) running Windows 10. Set your headphones as the default device. Wear safety glasses in case the glass shatters. Let me ask you some questions. 19041. best of luck to those with same problem. Set the headphones as a default sound output Aug 1, 2015 · Can see the USB audio. Also, can you try to use the wired cable that came with the Surface Headphone. I am here to help and let us both isolate the issue. My understanding is that this jack can be either an input or output port. Fix your audio drivers. I would go to plug my headphones in and nothing happens. 5mm cable to 3. However, the device didn't recognize the earphones as media output device. I am really hoping to get it working again. Step 7: Click Ok and restart your computer. EDIT EDIT: it needs to troubleshoot every time the headphones are plugged in or taken out EDIT3: everything is working fine now. 8. Microsoft Surface Headphones also feature two touch/tap and dial nodes, located on either side of the ear-cup. May 19, 2022 · - My headphones do not appear. The only time I took them out was to test them in the Surface jack after they stopped working in the dock jack. The Microsoft Surface Headphones can be connected wired via USB-C, auxiliary jack, or wirelessly. dupj plqf xdai vtws unaq jnpipd opqz rbkliic hzq sml
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